Frequently Asked Questions

No account is required. You can search for barbers, view profiles, and book an appointment directly without signing up or logging in.

None. Trim shows you the full price upfront before you confirm your booking. What you see is exactly what you pay — no surprises at the chair.

Use the interactive map inside the Trim Customer App to find barber shops and independent specialists near you in the UK. You can also filter by service type, rating, and availability.

Yes. You can manage, reschedule, or cancel your bookings directly within the app. Cancellation policies may vary by individual shop.

You pay through the app using the methods available at checkout. Prices are shown in GBP for the United Kingdom. You'll see the total before you confirm, in line with what the shop has set for each service.

Yes — the Trim Customer App is completely free to download and use on both iOS and Android.

Trim Business is built for barber shop owners, managers, and independent specialists (including rent-a-chair freelancers). Whether you run a one-chair setup or a multi-staff shop, Trim Business works for you.

Absolutely. Independent specialists using rent-a-chair arrangements have their own private accounts. Their booking details and financial information are completely separate and hidden from shop owners.

Trim Business includes booking and calendar management, staff payments, financial reports, walk-in bookings, voucher creation, customer lists, customisable profiles, and push notifications — all in one place.

Payments are handled in line with the options available in Trim Business for your account and region (GBP in the UK). You can track income and reports from within the app alongside your diary and staff setup.

Trim Business is offered on an affordable subscription model that scales with your business. Full pricing in GBP is shown in the app listing on the UK App Store and Google Play (UK).

Simply download Trim Business from the UK App Store or Google Play (UK), create your shop profile, and you're ready to start taking bookings. Setup takes just a few minutes.